Can I redo a Tip Toe AI video for free?

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Short answer

A video that fails is refunded automatically, so you pay nothing for it. Every credit pack includes free redos: the same photos and settings run again at no credit cost, within 7 days of the finished video. To test better photos, use the free 5-second preview. Any other new full render costs 100 credits.

Frame from the red dress clip, a finished full-length example
Frame from the red dress clip, a finished full-length example

What costs nothing

  • Failed generations: the reserved credits come back to your balance on their own.
  • Previews: 1 free preview per account, once for life, plus the bonus previews that come with a pack.
  • Redos: every pack includes free redos of a finished full video, within 7 days, with the same photos and settings.
  • Unused packs: you can ask for a refund within 7 days.

What costs credits

Once your free redos are used up, or when you change the photos, every new full render uses 100 credits, because it is a new AI run with a new result. Spent credits are not refunded for a result you simply like less; see the refund policy for the exact rules.

Questions people ask

Is a failed video charged?

No. The credits are reserved at the start and returned if the run fails.

How do I avoid paying twice for a bad result?

Always run the free preview first and fix the photos using the face and roles guides.

Can I get my money back instead?

Only for packs you have not used, within 7 days of buying. Email support@tiptoeinginmyjordans.dev to ask.

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