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Mandem in Disguise: why the face changed and what to do

Updated:

Short answer

A face drifts when the model can't see it well, and here only the eyes show after the flash, so the first shot has to carry your identity. Use a sharp, bright, front-facing photo where the face is big, drop the sunglasses and filters, and run it again.

Frame from the sample clip: someone in a black balaclava and black puffer jacket against a grey brick wall just after a camera flash
Frame from the sample clip: someone in a black balaclava and black puffer jacket against a grey brick wall just after a camera flash

Questions people ask

Did the video fail because the face changed?

No. A failed video never finishes and its credits come back automatically. A finished video with a different face counts as a normal result.

My eyes look a different colour. What can I do?

Use a photo in good light where your eyes are clearly visible.

Can I send several photos of one person?

No, the template takes one photo. Pick the clearest.

Flip into the disguise yourself

Add a single photo and you're the one who smiles, flashes and returns masked. No subscription is involved, and the finished video carries no watermark.

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